If you have an active unemployment claim and need to establish or reset your PIN, please call
1-866-783-5567
and follow the prompts below:
Prompts for PIN Update:
Press 1 for English or Press 2 for Spanish;
Press 1 (Message: “For information about your unemployment claim or to file a claim”);
Enter your Social Security Number – If entered correctly, press 1; if not correct, press 2;
Press 2 (Message: “To access your account, including the option to file weekly”);
Press 1 (Message: “If you know your PIN”) or Press 2 (Message: “If you do not know your PIN”) – you will be asked to create a new PIN after the system has verified your date of birth.